YOU HAVE FOUR WAYS TO GET SUPPORT
|Trouble Ticket||Live Support||Free Special Support||Paid Special Support|
Click here to open a trouble ticket and your question will be answered in the next 24 business hours.
Please be specific and ask questions that can be answered in a couple of sentences.Don’t ask to be called, for example, otherwise, use one of the other two options
|Click here, during business hours, (10 AM to 6 PM EST M-F) to access our chat support.Your request will be addressed in the order that it was received.||
Click here to schedule a 10-minute live support session with the a certified engineer.
You can’t have more than one support session scheduled at any one time.Be sure to call on time to start your session.
Sessions with the developer or certified engineer are available for a special client’s fee of $100 per hour (regular is $175.00) charged in increments of 15 minutes.
If you want to use this support option please fill in the order form by clicking here Someone will contact you as soon as possible to schedule your support session.